Customer Services

Free shipping on orders over £100
Fast, guaranteed delivery
Free 90-day returns policy

Lock 7's commitment to excellence includes exceptional levels of after-sales care from an experienced and dedicated customer service team.

Ordering and Payment

Buying Lock 7's products is easy and convenient. Orders can be placed online for delivery to the UK, USA and most international destinations. Orders are processed in UK pounds.


Returns and Refunds

Lock 7 offers FREE SHIPPING on orders over £100. All orders are despatched from the UK.

Online purchasing can be tricky and to give you confidence that you can change your mind, Lock 7 offers a free 90-day returns policy for products bought on the Lock 7 website.

Privacy Policy and Terms and Conditions

The collection and storage of personal information submitted to Lock 7 is governed by the UK Data Protection Act (2003). This means your details will not be divulged to third parties and we will not send you promotional information, by e-mail or post, unless you agree to it. Under the Data Protection Act, you retain the right to access and modify any data about you held by Lock 7. When you visit the website, or when you register your details or purchase from, you agree to be governed by Lock 7's terms and conditions.

Company Information

Registered in England and Wales, company number: 6387976

Registered office address:

Lock 7 Ltd.
5 Broadway Market Mews
Hackney, London, UK.
E8 4TS